Why can’t I log into the mobile app?

Before you can log into the mobile app, you will need to create your online banking profile through Cache Valley Bank’s online banking website at www.cachevalleybank.com. Please go to the Online Banking login box at the top of the page, click on the Personal button, and click on “First-time user click here”. Follow the prompts to setup your info as a new internet banking user.

Please note the mobile app is currently not compatible with the Business Banking platform.